CAPABILITIES
Microsoft Dynamics 365 CRM
Microsoft portfolio of business applications that empowers your organization to deliver operational excellence and delight every customer. We provide CRM advisory, implementation and support:
Activate Digital Selling: Activate Digital Selling is an insights-based collaborative sales acceleration solution that applies AI to customer interactions, marketing and sales data to target opportunities and recommend next best actions, with seamless collaboration for a faster close.
Enable Always-On Service: Unify cross-functional support for the entire customer experience journey in a comprehensive and scalable solution with the services portfolio in Dynamics 365. Powered by security of Azure, organizations can create tailored service engagement, elevate employee productivity, and optimize service operations resulting in a transformed arc of world-class customer experience.
Personalize Customer Experience: Accelerate business growth and achieve data autonomy with an integrated marketing stack that puts you in complete control of your data to deepen customer connections.
Microsoft Power Platform
Microsoft’s Power Platform is a low-code gives you the ability to build business applications, workflows and bots.
- Power Apps: Build canvas apps for your business that eliminate manual processes and reduce production time.
- Power Automate: Automate time-consuming business processes to boost your team’s productivity.
- Power Virtual Agents: Develop custom chat bots to engage with your customers while freeing up internal bandwidth.
Data Analytics
Turn information into action faster than the competition by automating the flow of data and analytics.
- Data Management: Modern Data Warehousing, Data Ingestion, Data Architecture using Azure Synapse, Azure Data Lake, Snowflake, SQL Server etc.
- Reports and Dashboards: Design and build operational reports, executive dashboards using Power BI and/or Tableau
- Advanced Analytics: Predictive Models Machine Learning, AI Cognitive Services, Chat Bots, Customer Insights (CDP)
Application Development
We build web and mobile apps, application modernization, customer-facing apps, and cloud migration. You got the roadmap and need execution we got that, need help building or verifying your roadmap, we can help.
- Turnkey Business Applications: Develop Custom software that fits your business workflow
- Application Integration: Architect and integrate enterprise systems via API Management